Medical Community Operations Specialist

Revolutionizing access to medical treatments
We're on a mission to enable earlier and better access to treatments and improve the lives of patients. Making it possible for anyone to find and access the best possible treatment options, with the click of a button. Bringing together demand and supply like never before, in one of the world's largest industries. Our patient-centered offering is gaining traction, and with the right team, we can go from helping thousands of patients each year, to millions of patients. Do you aspire to be at the forefront of innovation in healthcare and create the next health tech unicorn? You’ve come to the right place!

The Opportunity: Medical Community Operations Specialist

As a Medical Community Operations Specialist at myTomorrows, you are responsible for addressing reactive physicians’ and trial sites’ requests as well as onboarding of these critical stakeholders to our platform. You will work closely with the cross-functional teams of the company, such as commercial, marketing and clinical operations, being the go-to person for medical community requests.

Given that most of our team is located in the Netherlands, we only consider candidates for this position who live within commuting distance of our office in Amsterdam.

What You’ll Do:

• Managing and executing the medical community back-office operations
• Proactively identify trends and opportunities in our daily operations.
• Come up with practical ideas and proposals on optimizing internal processes and operations of the medical community team.
• Listen and efficiently respond to the needs and requests of the cross-functional teams, physicians, patients, and trial sites.
• Organize, orchestrate and lead medical community weekly meetings acting as the project manager of activities and engagement, keeping an eye on all pending items that need the attention of the team.
• Align and communicate daily with cross-functional teams regarding reactive requests of contact with physicians and trial sites.
• Execute platform onboarding of key stakeholders.
• Monitor the flow of information making judgement calls on what the external facing team needs to know to accelerate their work, filtering out unnecessary information boosting efficiency and external focus.
• Provide feedback to the product team.

What you Bring to the Table:

• Bachelor's degree in medical, biomedical science. M.Sc, Ph.D will be considered a plus.
• Background in healthcare.
• Knowledge of clinical trials and/or expanded access programs.
• Ability to prioritize different commitments while maintaining high quality of work.
• Proactivity and ability to work unsupervised.
• Excellent verbal and written communication skills in English.
• Attention to detail and ability to record information and clinical data accurately.
• Ability to build relationships of trust and manage confidential information and data appropriately.
• A team player that thrives in a multicultural, diverse environment.

What we offer:

• Serve a purposeful mission: helping patients gain access to potentially lifesaving treatments 
• International work environment, scale-up energy, and flat organization 
• Competitive salary, annual performance bonus, and equity
• Great career development opportunities in a growing company
• Learning and development budget, alongside internal knowledge-sharing sessions
• Attractive pension plan, full premium covered by us
• Hybrid work model
• Policies to support working parents
• Healthy lunch at the office 
• Unlimited access to professional guidance by certified psychologists via OpenUp
• We celebrate freedom every year with an added holiday for Liberation Day on the 5th of May

Who we are

myTomorrows aims to break barriers for eligible patients seeking information about clinical trials and support referrals to trial sites. When patients are not eligible for clinical studies, we help them and their physicians to navigate the complexities of expanded access programs.

We are an ambitious, values-driven HealthTech company that empowers patients and physicians to discover and access clinical treatments in development – so tomorrow’s treatments can reach those who need it today. Wherever you are, whichever role you play, you’ll share each & every day with committed, inspired and innovative teammates.

myTomorrows is an Equal Opportunity Employer and, beyond upholding discrimination-free practices, we are committed to cultivating a workplace where difference and diversity are protected and celebrated. The best work comes from our best selves and we go to great lengths in supporting our team members to be just that.

myTomorrows | The Explainer Video